1. Introduction
Nationwide Equity LLC ("Nationwide Equity," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit nationwideequity.us, contact us by phone, text, email, or web form, or otherwise interact with our services.
We are a Texas-based real estate solutions company that helps homeowners stop, delay, challenge, or exit foreclosure, and assists with related real estate transactions including cash sales, repair-funded listings, Subject To mortgage takeovers, heirship, probate, and title-related services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect information you provide directly to us and information generated automatically when you interact with our website and services.
2.1 Information You Provide
- Contact information: Name, phone number, email address, mailing address.
- Property information: Property address, ownership status, mortgage details, tax status, condition, and other details you share about real estate you own or have an interest in.
- Case information: The nature of your foreclosure, inheritance, title, or sale situation; documents you send us; and any communications between you and our team.
- Consent records: Whether you opted in to marketing or non-marketing text messages, the date and time of consent, and any subsequent opt-out actions.
- Chatbot conversations: Messages you send through the chat widget on our website.
2.2 Information Collected Automatically
- Device and usage data: IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, and timestamps.
- Marketing attribution: UTM parameters, campaign identifiers, and referral source if you arrive from an advertisement or external link.
- Cookies: See Section 6 below.
3. How We Use Information
We use the information we collect to:
- Respond to your consultation request and follow up about your specific real estate situation.
- Provide, perform, and improve our services, including foreclosure consultation, negotiation with lenders, document preparation, real estate transactions, and related activities.
- Send transactional communications such as appointment confirmations, document requests, case updates, and service-related notifications.
- Send marketing communications (only if you have specifically opted in to receive them).
- Verify your identity and prevent fraud.
- Comply with legal obligations, respond to lawful requests from authorities, and protect our legal rights.
- Improve our website, marketing, and services through analytics.
4. SMS & Mobile Data
If you provide your mobile phone number and consent to receive text messages, we may send you SMS messages related to your consultation, case updates, appointments, and (if you opted in separately) marketing communications.
Our promise on mobile data — verbatim:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.1 Consent
We collect separate consent for non-marketing messages (transactional communications about your case) and marketing messages (promotional content). Both consents are optional. You may submit our contact form without consenting to either, and we will still respond to your inquiry by phone or email.
4.2 Opting Out
You can stop receiving text messages from us at any time by replying STOP to any message. You will receive a confirmation reply and no further messages will be sent. To receive support, reply HELP to any message or contact us at 346-451-9887.
4.3 Message Frequency and Cost
Message frequency varies based on your case and stated preferences. Standard message and data rates may apply per your wireless carrier's plan. Carriers are not liable for delayed or undelivered messages.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we will delete or anonymize your information unless retention is required by law (for example, real estate transaction records).
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using industry-accepted practices.
9. Your Rights
Depending on where you live, you may have the following rights:
- Access: Request a copy of the personal information we have about you.
- Correction: Request that we correct inaccurate information.
- Deletion: Request that we delete your personal information, subject to legal retention requirements.
- Opt-out of marketing: Unsubscribe from marketing emails by clicking the link in any marketing email, or reply STOP to any marketing text.
- Do Not Sell or Share: We do not sell personal information for monetary consideration. We do not share mobile opt-in data with third parties for marketing.
To exercise any of these rights, contact us at info@nationwideequity.us. We will respond within a reasonable timeframe.
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Nationwide Equity LLC
- 2550 Pacific Ave, Suite 700, Dallas, TX 75226
- Phone: 832-257-3367
- Text/SMS: 346-451-9887
- Email: info@nationwideequity.us
- Website: nationwideequity.us